Meal Plan Account Management

myGEMconnect is our mobile app that works with GEMliving and GEM2go for easy payment and ordering capabilities. Organizations with GEMliving can allow residents to pay with cashless options through the app and residents can see their order history as well as balance. Organizations with GEM2go can set up mobile ordering to allow residents to order and pickup at convenient times.

With myGEMconnect, residents can:

  • Pay with cashless options
  • View account balances
  • View charges by cycle forDeclining balance
    • declining balance
    • meal plan accounts
    • gift card balances
  • View, print or share receipts
  • Place advanced orders for available timeslots
  • See real-time menu items

Benefits of myGEMconnect:

myGEMconnect makes account management for meal plan and ordering a breeze. Here are some reasons why residents and management love myGEMconnect:

  • Residents can access their account anytime and anywhere
  • Meal plan administrators spend less time answering resident questions about account balance and history
  • Residents can choose their items, schedule a pick up time and pay all from their phone
  • Mobile ordering increases sales and prevents abandoned orders with prepay
  • Residents can use the app on an Apple or Android device and on a browser
  • New features are added automatically; no additional work or fees required to upgrade