Russ Bishop is the President of Common CENTS™ Solutions.  He has 25+ years in the software development industry and has been with Common CENTS™ Solutions since September 2000. He was formerly the VP of R&D, and a Sr. Software Engineer with the company. Russ has been an integral part of the architectural design, development and successful deployment of CCS's flagship products, GEMpay, GEMserve, and the new cloud-based online ordering product, GEM2go. Russ is responsible for the vision and direction of  Common CENTS™ on a day-to-day basis.

As the Director of Customer Success, Jon is responsible for the support and delivery of our point-of-sale, cashless, and in-patient dining solutions and manages a solid team of professionals to provide those services. Jon brings over 26 years of customer service and operations experience from a variety of markets including healthcare, telecommunications, and government. He brings a unique perspective and passionate attitude toward providing a better customer service experience.  Jon is a graduate from Georgia Southern University and is a resident of Brandon, Mississippi.

As the Director of Professional Services, Charles is responsible for the implementation of our point-of-sale, cashless, and in-patient dining solutions and manages a dynamic team of professionals to provide those services.  Charles brings over 12 years of customer service and implementation experience and has been with Common CENTS® Solutions since September 2007.  He was formerly a Sr. Implementation Specialist with the company.  He strives to ensure the customer is always satisfied with his calm demeanor and can-do attitude.  Charles is a graduate from the University of Mississippi and is a resident of Madison, Mississippi.