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SOLUTIONS
ABOUT US
Since 1984, Common CENTS™ Solutions has had the same overriding goal — to offer products and services that help clients serve their customers better. In fact, “Making life better for our customers and theirs,” has become our mission statement, and it's how we measure our success.
We are part of the Jonas Software Foodservice Group. Find out more about our parent company here.
We would love to chat about your business and discuss your requirements. Drop us an email or better yet, give us a call at 888.932.3687.
Making life better for our customers and theirs!
LEADERSHIP TEAM
Russ Bishop
President
Russ Bishop is the President of Common CENTS™ Solutions. He has 25+ years in the software development industry and has been with Common CENTS™ Solutions since September 2000. He was formerly the VP of R&D, and a Sr. Software Engineer with the company. Russ has been an integral part of the architectural design, development, and successful deployment of CCS's flagship products, GEMpay, GEMserve, and the new cloud-based online ordering product, GEM2go. Russ is responsible for the vision and direction of Common CENTS™ on a day-to-day basis.
Charles Lewis
Senior Vice President of Operations
As the Senior VP of Operations, Charles is responsible for ensuring the implementations of our point-of-sale, cashless, and in-patient dining solutions run smoothly, as well as assisting and mentoring in other areas throughout CCS. He manages a dynamic team of professionals to provide those services. Charles brings over 15 years of customer service and implementation experience and has been with Common CENTS™ Solutions since September 2007. He was formerly the Director of Professional Services with the company. He strives to ensure the customer is always satisfied with his calm demeanor and can-do attitude. Charles is a graduate from the University of Mississippi and is a resident of Madison, Mississippi.
John Griffin
Vice President of Sales & Marketing
John Griffin is our Vice President of Sales and Marketing.
John has over 15 years in the software development industry for retail, inventory, and account management. Starting in a support role and moving through project implementations, product oversight and design, then sales and operations, John approaches each unique customer's needs with a consultant's methodology to ensure all facets of a project are accounted for - not just the software.
This holistic approach has proven to be far more beneficial in long term customer relations and success.
With a background in music, he understands the adage "practice makes perfect" and prefers breaking down the pieces of an opportunity to build the best solution.
Wes Marco
Wes Marco is the Vice President of Research & Development (aka Head Geek). He has 30+ years in all things IT. He joined Common CENTS™ Solutions in 2020. He was formerly the Vice President and co-founder of Point of Sale Enterprise, Inc. (aka ITWERCS) and lead architect of the GEMpos System (formerly ITWERCS Enterprise Point of Sale System). Wes now leads the development teams that continue to evolve the GEM product line improving systems for both the Health Care and Hospitality industries.
Vice President of Research & Development
Jon Calder
As the Director of Customer Success, Jon is responsible for the support and delivery of our point-of-sale, cashless, and in-patient dining solutions and manages a solid team of professionals to provide those services. Jon brings over 28 years of customer service and operations experience from a variety of markets including healthcare, telecommunications, and government. He brings a unique perspective and passionate attitude toward providing a better customer service experience. Jon is a graduate from Georgia Southern University and is a resident of Brandon, Mississippi.
Director of Customer Success
Dan Krampetz
As Director of Professional Services. Dan is responsible for the overall management of our implementation projects. Dan has worked in Healthcare Information Technology for over 20 years, and general IT for over 25. He brings a wealth of knowledge to the team when it comes to technology and implementations. Dan has a can-do attitude, and believes in doing a job right, the first time. Dan’s overall project philosophy is that we are here for our customers. Whatever it takes to make a system work for them, within the software’s limitations, we will make happen. Starting at Common CENTS as an Implementation Technician himself in 2015, Dan has worked on most of our software offerings and makes it a point to stay up to date on their various capabilities.
Director of Professional Services
