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In-Room Patient Dining
GEMserve is a patient dining solution that adopts the best practices from the hospitality industry to simplify the ordering, production and delivery of patient meals.
Improve Patient Satisfaction
Treat Patients Like Hotel Guests
Treating patients like hotel guests makes them feel special
Serve Patients What They Want
Serving patients what they want improves nourishment and recovery
Improve Patient Perceptions
A more attentive dietary staff improves patient perceptions
Focus On Better Patient Care
Nurses, freed from passing trays, can focus on better patient care
GEMSERVE REDUCES WASTE
1
Reduces the cost of a patient tray by up to 25%
2
Eliminates lost, wasted and duplicate trays by using room service
3
Reduces plate waste by serving to patient menu requests
4
Streamlines inventory requirements by using a "Popular Foods" report
5
Maximizes kitchen and deliver efficiency by organizing orders in waves
Quality Assurance and Patient Safety
Touch screen POS terminals assure fast, accurate patient orders
Order screens only permit diet compliant menu choices
Automatic alerts are displayed for nutrient and allergens
Safety alerts are customizable on the tray ticket
Kitchen displays prevent lost or misplaced orders and speed turn around time
