There are many checklist features that are important when choosing a point-of-sale (POS) but many buyers often forget one critical “behind-the-screen” feature that can create a huge problem if left without. Okay, okay—to be fair, this is more of a feature of the POS provider but still a must-have to include on the checklist. This overlooked criteria is a redundant data center. Why is a redundant data center important to have? Well, it could make a difference in your operations and revenue during an unexpected POS outage.
In today’s fast-paced retail environment, downtime at the checkout isn’t just inconvenient-it’s costly. Even a brief outage can result in lost sales, frustrated customers, and long-term damage to your brand reputation. Research shows that a single poor experience can drive customers away for good.
A key strategy to prevent these disruptions is implementing a POS system backed by a redundant data center. Redundant data centers are designed with backup servers, networking components, and storage devices that automatically take over if the primary system fails, ensuring your POS stays online no matter what. This seamless failover means transactions can continue without interruption, protecting your revenue and keeping lines moving.
Beyond just preventing downtime, redundant data centers safeguard your critical business data by continuously replicating information across multiple locations. This not only minimizes the risk of data loss from hardware failures or cyberattacks but also supports rapid recovery in the event of a disaster. With this level of resilience, your business can maintain customer trust, meet compliance requirements, and operate with confidence-even during unexpected outages.
When reliability and business continuity are non-negotiable, a POS system with redundant data center support is an investment that pays for itself in uninterrupted service and peace of mind. If you’re looking for a reliable system, schedule a demo with our sales team to learn why GEMpos is a trusted POS solution for hundreds of healthcare and senior living operators!