Common CENTS Solutions has a team of experts ready to help. Here are a few best practices that we encourage you to follow. Contact us today and let us help!
Daily Best Practices
Servers, whether they are physical or virtual, can fail and sometimes without warning. To minimize the downtime, customer/user frustrations, loss of system functionality, and potential revenue loss, we encourage full server backups. Backups should be done daily and archived to a safe location that is accessible in the event the server fails. Incremental snapshots of specific files such as databases and application folders are also important. Keep in mind that a full server backup can have the system up and running quicker without reinstalling and configuring all of the software again.
If your system uses credit cards, we encourage you to review the daily batch and settlement reports available to ensure these transactions are processing properly.
Weekly Best Practices
Keep your servers running at optimum levels. To ensure your systems are running for ideal performance, regularly check server resource utilization and disk space. Any low memory/CPU or disk space warnings can grind the server or application to a halt, impacting operations in the kitchen or at the point of sale.
Monthly Best Practices
Microsoft releases software updates on a regular basis to patch security vulnerabilities and help to maintain relevant compliancy requirements. To ensure your servers remain up to date and secure, we encourage that servers are updated at least once a month. This patching may require a server reboot to complete the installation. Because of this, it is best to schedule all updates after hours or at less critical times.
Ongoing and As Needed Best Practices
If you are moving workstations/registers, moving servers or changing VLANS, modifying IP Addresses, or performing switch or firewall updates, coordinate with us so we can ensure everything is working properly after your changes are complete.